Shipping policy
Shipping Policy
At Holtzman’s Gorilla Survival, we work hard to get your order packed and shipped as quickly as possible.
Shipping Time
Most orders are delivered within 5–8 business days after the order is placed.
Please note:
- Processing times may vary during holidays, sales events, or high-volume periods.
- Tracking information will be sent once your order ships.
- Delivery estimates are not guaranteed and may vary depending on carrier delays or location.
Order Tracking
Once your order has been shipped, you’ll receive a tracking number via email so you can monitor your delivery status.
Shipping Locations
We currently ship within the United States. Some products or locations may have shipping restrictions.
Delayed or Lost Packages
If your package appears delayed or lost in transit, please contact our support team and we’ll help investigate the issue with the carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Orders returned due to incorrect addresses may require additional shipping fees for reshipment.
Questions?
For any shipping-related concerns, please contact our support team through support@holtzmansurvival.com